Fewer administrative tasks. More time for patients.
Specialties, insurance plans and follow-up visits: many steps depend on someone remembering. Unitta can automate the repetitive work and show what depends on the team, without changing the clinic's system.
What usually gets stuck
- No-shows and empty slots in busy schedules.
- Agreed follow-up visits that never get booked.
- Billing issues and insurance claim denials found too late.
Automation opportunities
- AutomationScheduling and front desk
Confirmation and rescheduling
Appointments confirmed the day before with patients who agreed to receive messages; those who can't make it get options to reschedule.
- AutomationScheduling and front desk
Administrative follow-ups
The agreed follow-up visit becomes a reminder for the patient and a task for the front desk, on time.
- PersonFinance
Billing issue checks
Claim forms, authorizations and remittance statements compared with what was billed; discrepancies become tasks for the team, within the appeal deadline.
Possibilities, not delivered projects: what goes into each clinic depends on the systems, data and permissions available.
What to track in Unitta Flow
- No-show rate
- Follow-ups booked on time
- Billing issues and claim denials
Precautions in this sector
- No clinical guidance by message: questions about the case are left for the appointment.
- Insurance billing follows each payer's rules and Brazil's TISS standard; the automation flags pending items and the team decides.
You show us the problem. We put the solution to work.
We understand.
We identify the opportunity and assess the data and feasibility.
We implement.
We define the scope, integrate, automate and train whoever handles the exceptions.
We monitor.
We track execution and results in Unitta Flow, fixing failures and proposing improvements.
Related solutions
Other sectors
Want to see what could be automated in your clinic?
Tell us which part of your operation you want to improve. Our team will reach out on WhatsApp.